Making data responsibilities operational.
Governance policies, access controls and procedures for revenue data.
The challenge
Consistent data use depends on more than a technical platform. A revenue organisation needs clear responsibilities for access, quality, privacy and the handling of policy exceptions across departments.
An assessment of existing data practices informed policies for privacy, integrity and access. The work addressed departmental responsibilities, policy integration and awareness, together with procedures for review, violation reporting and investigation.
Contribution and outputs
Collaborative data-governance work in a public-revenue context covered data practices, policies, responsibilities and implementation procedures.
- Assessment of data-management practices
- Privacy, integrity and access policies
- Defined responsibilities and procedural flows
- Policy review and incident-reporting procedures
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