Redesigning public-finance processes around frontline services.
BPR and system requirements for facility-level budgeting and asset management.
- Programme funder
The challenge
Facility-level health and education services depend on budgeting, payments and asset information moving across several institutions. Digitisation needs a validated account of those processes and the responsibilities behind them.
The assignment reviewed existing process maps, identified gaps and developed target processes for public-finance operations. Budgeting and asset management were considered alongside invoice, bill-submission and payment workflows. Functional and system requirements translated the redesigned operation into a basis for subsequent implementation and integration.
Contribution and outputs
Through Oxford Policy Management, Mahdi Khan led business-process re-engineering work for KP SPEED, connecting facility-level public-finance processes with requirements for digitisation.
- As-is and to-be process maps
- Facility-level budgeting and asset-management recommendations
- Functional and system requirements
- Proposed integration requirements
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